Effective Date: 21 February 2025
At Camanta Penida, we are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.camantapenida.com. By using our website, you consent to the terms of this policy.
1. Information We Collect
We may collect various types of information when you interact with our website, including but not limited to:
- Personal Information: This includes your name, email address, phone number, and any details you provide when making inquiries, reservations, or other transactions through our website.
- Payment Information: If you book a stay or service, we collect billing details, though payments are securely processed via third-party payment providers.
- Automatically Collected Information: This includes your IP address, device type, browser type, pages viewed, time spent on our website, and other tracking data collected through cookies and similar technologies to enhance your browsing experience.
- Communication Data: Any messages or inquiries you send via our contact forms, chat features, or email correspondence.
2. How We Use Your Information
We use the information collected for several purposes, including:
- To facilitate bookings, payments, and service requests.
- To enhance our website functionality, customer support, and overall user experience.
- To provide important updates, promotional offers, or other communications tailored to your interests.
- To monitor site traffic, analyze trends, and optimize our marketing strategies.
- To comply with legal and regulatory requirements, prevent fraudulent transactions, and ensure security.
- To personalize your experience by offering recommendations based on your preferences.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following instances:
- Service Providers: We work with third-party vendors for website hosting, payment processing, analytics, and marketing support. These providers are required to maintain the confidentiality of your data.
- Legal Compliance: If required by law or legal authorities, we may disclose your information to comply with legal obligations, protect our rights, and prevent fraudulent activities.
- Business Transfers: If Camanta Penida undergoes a business transition such as a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us:
- Understand user behavior and preferences.
- Offer personalized recommendations.
- Enhance security and prevent fraudulent activity.
You may adjust your browser settings to block cookies; however, some website features may not function properly without them.
5. Data Security
We take security seriously and implement safeguards to protect your personal information. These include encryption, secure access controls, and regular security monitoring. However, no online platform is completely risk-free, and we encourage users to:
- Use strong, unique passwords for online accounts.
- Be cautious when sharing personal details online.
- Keep software and antivirus programs up to date.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access & Correction: You can request access to your personal data and request corrections if necessary.
- Deletion Requests: You may ask us to delete your data, subject to legal obligations.
- Marketing Preferences: You can opt out of receiving promotional emails at any time.
- Cookie Management: You may disable cookies through your browser settings.
For any privacy-related requests, please contact us at info@camantapenida.com.
7. Third-Party Links
Our website may contain links to external websites or third-party services. We are not responsible for their privacy policies or practices. We recommend reviewing their policies before sharing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or improvements in security measures. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your data.
9. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us:
- Email: info@camantapenida.com
- Phone: +62 813-3833-7974
- Address: Jalan Banjar Anyar, Desa Sebunibus, Sakti, Nusa Penida, Bali 80771, Indonesia
Thank you for choosing Camanta Penida. Your privacy and trust are of the utmost importance to us!